Nashville Electric Service
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Nashville Electric Service Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nashville Electric Service has 1.6 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Power getting back on after being down for 19 hours.
Cons: Bad service, Frequent outages, High rated.Recent recommendations regarding this business are as follows: "Avoid NES at all costs", "NES came within 15 minutes and in less than 30 minutes my problem has been corrected!", "Relax, don’t be pissed.", "Move away from NES service areas", "Move!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nashville Electric Service has 1.6 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Power getting back on after being down for 19 hours.
Cons: Bad service, Frequent outages, High rated.Recent recommendations regarding this business are as follows: "Avoid NES at all costs", "NES came within 15 minutes and in less than 30 minutes my problem has been corrected!", "Relax, don’t be pissed.", "Move away from NES service areas", "Move!".
Most users want Nashville Electric Service to offer a solution to their issues.
Consumers are not pleased with Billing Practices and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Nashville Electric Service Reviews
"Half my house has electric"
Within 15 minutes of contacting you NES was here fixing my issues!! So very pleased!!! Evidently I have a lug going out where my meter is, but I have been...
"Billing Frustrations"
It is absurd that in 2023 the billing practices and website for NES Power make it so difficult to pay a bill easily and without additional fees, to see history...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Billing Frustrations
Power has been out 8 times this year so far
Service has turned into complete garbage. This is in Antioch, TN.
My electricity has been out 8 times this year so far. Thats once a month on average. And by outage I mean out longer than a few minutes because if you include times when it has temporarily dropped at all, that jumps the total to around 18 times this year so far. Reporting an outage is pointless.
Even when there are no storms in the area, power will drop. I cant stress enough how completely useless they have become.
Id pay double the rates for service from another company. Pray that you never have to deal with this garbage excuse-for-electricity company.
- Frequent outages
- High rated
- Terrible customer service
Preferred solution: Out of NES’s service area. There is no solution if you have to use their service. They are the worst electric company in the entire country
User's recommendation: Avoid NES at all costs
Bellevue, Washington
Light out we get fix
Half my house has electric
Preferred solution: Nothing. Problem fixed super quick!!⁹
User's recommendation: NES came within 15 minutes and in less than 30 minutes my problem has been corrected!!!
Tree down hot electric line on ground behind my house
Preferred solution: Just need to let someone know an electric line is down.
User's recommendation: Relax, don’t be pissed.
Mexico City, Mexico
It's Christmas Eve 2022. I am on a fixed income and my power was shut off by a supposed Rolling Blackout. I need my power and the wind chill is below zero I would wager the CEO is sleeping comfortably
User's recommendation: Move away from NES service areas
TERRIBLE!!!!!!!
User's recommendation: Move!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trying to get new service for commercial property
Preferred solution: Let the company propose a solution
User's recommendation: It's a monopoly folks
Lake Elmo, Minnesota
Release of lien
User's recommendation: You'll be lucky to get Michael for your customer service rep
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Murfreesboro, Tennessee
Aggravated with frequent power outages during rainstorms.
Preferred solution: Let the company propose a solution
Nashville-Davidson, Tennessee
Downed lines and live wires plus no water for 5 days
Harrasiment
Preferred solution: Apology
Nashville, Tennessee
Field personnel don’t have the same info as the automated system
There's a reason you can't talk to a live person. This person can't do anything for you and that resource is best used for something other than listening to you demanding to speak to the "magic manager." Look, power restoration is a process.
Priorities are first. Afterward, the greatest good for the most people per action is next.
You'll be alright. 5 days is nothing unless you're a jelly....
Smyrna, Georgia
Gat call aervice restored...it is not.. meter number 017016.
User's recommendation: keep trying til you get a live body on phone
Don't bother. This is the worst customer service I have ever experienced
District 19, Tennessee
Trump charges for broken meter
Preferred solution: Price reduction
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Happy to report we have power and the 2 guys that came could not have been better. Thank you NES!