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NES is a flat out monopoly! Why has the federal government not stepped in, we are all forced customers...we have Zero options for power besides NES... These people are rude, you can hardly ever get them on the phone..and when you do they talk down to us like we are...
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1.0
#760153
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I recently went to pay my bill online and their web portal took way over the amount i was planning to pay, i immeadiatly called my card company less then a minute after it happened and they quickly said the company NES already took the money so then i called NES who...
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1.3
#737473
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I started documenting all power outages at my address since 2014: 5/29/2014 8:40 - 9:40 pm 10/26/2014 9:00 - 10:45 am 10/29/2014 9:00 - 10:30 am 1/11/2015 8:07 - 8:50 pm 7/22/2015 5:54 - 6:37 pm 8/21/2015 5:20 - 7:30 am All these happened during PERFECT weather. Early...
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1.5
#686699
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Had a temporary hookup while renovating a house. Had the service put in. Get a bill two months later saying the temp meter wasn't there when they came to connect permanent service, Huh? I'm going to risk my life to steal a meter? And it was sitting on the ground...
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Anonymous
Anonymous

Sorry to hear this. I work for Nashville Electric Service in the communications & customer relations section. Feel free to email me your address and/or account number and ...

I called and clicked on the options. None of them were clear about how to reach a live person. I needed to change my name and couldn't find without clicking on all the options and finally one gave the customer service option. I also sent in an email to the customer...
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1.0
I didn't like
  • Phone options
#619749
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Nashville Electric Service Electricity Supply Review

It is so infuriating that my power goes out at least two or three times a week and you can NEVER talk to anyone
1.0
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Customer service
Website
#565988
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Madison, Tn. 4 lg bucket trucks and 2 small ones. Looked like large job for NES. After looking over property,it started to rain. Trucks parked and waited over 1 hour for rain to stop,then 1 man went up pole and attached light fixture which took 15-20 minutes,while...
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Anonymous
Anonymous1

But the point he was making they didn't all them guy's there to fix a light!And yes there are some lazy people down here i see them every day,,but i am used to working 12 hour...

Anonymous
Anonymous

wait till your lights go out from a storm and then see how hard they work, 16 hrs a day 4 as long as it takes to get everybody back on, or may you should see them pull wire th...

#438616
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David Root Tennessee Department of Environment and Conservation Division of Solid Waste Management Nashville Environmental Assistance Center PURPOSE OF INSPECTION: This inspection was performed in response to an explosion at Parsons Service LLC (hereinafter referred...
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#389450
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I could never reach anyone via phone, therefore, I went to the main office on Church St. Reported that my night light had not been working for over two months. And asked if my bill would be adjusted, the employee replied that it would. I received my bill this month...
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Anonymous
tony

i have a similar problem: during the summer I never run my a/c unit. normally i'm at work all day and half the night so a small fan here and there in the house will do. my...

#216962
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