filters
state:
Show
city:
Show
category:
Show
product:
Show
I woke up this morning without power. It was my fault, an oversight, the power was turned off for non-payment. I immediately called to pay my bill and I did so with the $2.25 fee they charge you for paying by phone. When I got home from work this afternoon the services...
Read more
1.7
#973402
Reply to reviews
Having lived in Smyrna, Murfreesboro, and now LA *** I have never received such poor service from any other power company. My husband and just bought this house in May and now it's October and there have been more outages in these last few months than I had ever...
Read more
First a "power outage" on a clear day, then, more than once you shut my power off "by mistake" now (although i pay on time every month) you shut it off saying i owe almost $500 in late fees. What late fees?! The ones that weren't even there last month? The magical ever...
Read more

Nashville Electric Service Electricity Supply Review

Nashville Electric Service
#1011921
1.0
Details
Bad customer sevice price gauging
Comment
Show
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Short Review on June 23, 2016

Nashville Electric Service
#870911
1.0
Details
Last review about NASHVILLE ELECTRIC SERVICE IS IN NASHVILLE TENNESSEE IS THIS PURPOSELY ?
Comment
Show
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Nashville Electric Service Electricity Supply Review

Nashville Electric Service
#565988
1.0
Details
It is so infuriating that my power goes out at least two or three times a week and you can NEVER talk to anyone
Comment
Show
Customer service
Website
Kune, July & August 2016)In the last 2 months my lights are going off every week, they are off now August 5th 2016 but in the last 7 days this is the 4th time they have went out. This has become more than an inconvenience it's just wrong. Why is the power going off so...
Read more
1.5
#895354
Reply to reviews
My power went out at app 830pm 7/8/16. It is still out at 715am this morning. I want to know if n e s is going to credit my account. And please dont tell me i fidnt use any electricity while power was off! That should be totally unacceptable for N. E. S. but of course...
Read more
1.0
I liked
  • Power getting back on after being down for 19 hours
#879424
Reply to reviews
Nashville Electric Service Residential Electricity Supply Review from Jackson, Mississippi
I agree with the other lady on the previous statement why wont our so called government step up. I came home and my power was off so what the news said the heat index would be 103. This is crazy they couldn"t have waited on a rain drop ? Oh maybe because they thought I...
Read more
NES is a flat out monopoly! Why has the federal government not stepped in, we are all forced customers...we have Zero options for power besides NES... These people are rude, you can hardly ever get them on the phone..and when you do they talk down to us like we are...
Read more
1.0
#760153
Reply to reviews
I recently went to pay my bill online and their web portal took way over the amount i was planning to pay, i immeadiatly called my card company less then a minute after it happened and they quickly said the company NES already took the money so then i called NES who...
Read more
1.3
#737473
Reply to reviews
I started documenting all power outages at my address since 2014: 5/29/2014 8:40 - 9:40 pm 10/26/2014 9:00 - 10:45 am 10/29/2014 9:00 - 10:30 am 1/11/2015 8:07 - 8:50 pm 7/22/2015 5:54 - 6:37 pm 8/21/2015 5:20 - 7:30 am All these happened during PERFECT weather. Early...
Read more
1.5
#686699
Reply to reviews
Had a temporary hookup while renovating a house. Had the service put in. Get a bill two months later saying the temp meter wasn't there when they came to connect permanent service, Huh? I'm going to risk my life to steal a meter? And it was sitting on the ground...
Read more
Anonymous
Anonymous

Sorry to hear this. I work for Nashville Electric Service in the communications & customer relations section. Feel free to email me your address and/or account number and ...