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NES says mybmeter went bad 7 months ago. Instead of telling me then, they send me an estimate bill of $128 when my legit bill the month before was $84. The fact that I was gone 2 weeks that month with receipts didn't matter. The monopoly that is NES isn't worried that...
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2.2
#1124664
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I woke up this morning without power. It was my fault, an oversight, the power was turned off for non-payment. I immediately called to pay my bill and I did so with the $2.25 fee they charge you for paying by phone. When I got home from work this afternoon the services...
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1.7
#973402
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Having lived in Smyrna, Murfreesboro, and now LA *** I have never received such poor service from any other power company. My husband and just bought this house in May and now it's October and there have been more outages in these last few months than I had ever...
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Nashville Electric Service - Estimated bill

Nashville Electric Service
#1124637
2.1
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Was gone for 3 weeks back in June. Expecting a low bill was happy upon receiving a $13 bill. 7 months later NES says the meter was replaced so they estimated my usage. WTF? But NES being an all powerful monopoly what can I do? Rep told me basically you pay what we say you owe or you are screwed. Does anyone know how to fight monopolies like NES?
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Nashville Electric Service Electricity Supply Review

Nashville Electric Service
#1011921
1.0
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Bad customer sevice price gauging
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Short Review on June 23, 2016

Nashville Electric Service
#870911
1.0
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Last review about NASHVILLE ELECTRIC SERVICE IS IN NASHVILLE TENNESSEE IS THIS PURPOSELY ?
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Nashville Electric Service Electricity Supply Review

Nashville Electric Service
#565988
1.0
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It is so infuriating that my power goes out at least two or three times a week and you can NEVER talk to anyone
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First a "power outage" on a clear day, then, more than once you shut my power off "by mistake" now (although i pay on time every month) you shut it off saying i owe almost $500 in late fees. What late fees?! The ones that weren't even there last month? The magical ever...
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Kune, July & August 2016)In the last 2 months my lights are going off every week, they are off now August 5th 2016 but in the last 7 days this is the 4th time they have went out. This has become more than an inconvenience it's just wrong. Why is the power going off so...
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1.5
#895354
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My power went out at app 830pm 7/8/16. It is still out at 715am this morning. I want to know if n e s is going to credit my account. And please dont tell me i fidnt use any electricity while power was off! That should be totally unacceptable for N. E. S. but of course...
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1.0
I liked
  • Power getting back on after being down for 19 hours
#879424
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Nashville Electric Service Residential Electricity Supply Review from Jackson, Mississippi
I agree with the other lady on the previous statement why wont our so called government step up. I came home and my power was off so what the news said the heat index would be 103. This is crazy they couldn"t have waited on a rain drop ? Oh maybe because they thought I...
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NES is a flat out monopoly! Why has the federal government not stepped in, we are all forced customers...we have Zero options for power besides NES... These people are rude, you can hardly ever get them on the phone..and when you do they talk down to us like we are...
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1.0
#760153
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I recently went to pay my bill online and their web portal took way over the amount i was planning to pay, i immeadiatly called my card company less then a minute after it happened and they quickly said the company NES already took the money so then i called NES who...
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1.3
#737473
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Contact Nashville Electric Service

Mailing Address:
NES,
1214 Church Street,
Nashville , TN 37246
Phone:
(615) 736-6900
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I started documenting all power outages at my address since 2014: 5/29/2014 8:40 - 9:40 pm 10/26/2014 9:00 - 10:45 am 10/29/2014 9:00 - 10:30 am 1/11/2015 8:07 - 8:50 pm 7/22/2015 5:54 - 6:37 pm 8/21/2015 5:20 - 7:30 am All these happened during PERFECT weather. Early...
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1.5
#686699
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