Contact Nashville Electric Service Customer Service
Nashville Electric Service Phone Numbers and Emails
Customer Relations:
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(615) 736-6900
Report A Power Outage:
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(615) 234-0000
Tree Trimming:
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(615) 695-7400
Nashville Electric Service Email:
Contact Information
Nashville Electric Service Website:
Nashville Electric Service Help Center:
Corporate Office Address:
Summary of Nashville Electric Service Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Nashville Electric Service?
Payments and Charges Question:
- “Billing”
- “Need copy of electric bill”
- “November EletricBill”
Request for Information Question:
- “Power outage status”
- “Left a huge mess in my back yard there is a huge pile of tree trimings about a 10×10×6 pile with limbs about 4" 5"”
- “Question about service”
Staff Question:
- “To get Service”
- “I am moving and i need to diconect my service”
- “Transfer service”
Product/ Service Question:
- “Prior work”
- “Power outage and broken electric attachment to house”
- “Power Pole left in front yard and broke my retaining wall”
Account Question:
- “Unable to look up account”
- “Can't log in to pay my bill”
- “My account and who is on it. To pay my bill correctly .”
Return/ Replace Question:
- “Returning a voice mail from someone named Bailey who said she needed more information from us about power”
Other Question:
- “P0le light out”
- “Reactivar servicios”
- “Why?”
About
Nashville Electric Service is one of the 12 largest public electric utilities in the nation, distributing energy to over 360,000 customers in Middle Tennessee. The Nashville Electric Service serves the area that covers 700 square miles (1,800 km2), all of Davidson County and portions of the six surrounding counties. It has more than 1000 employees. The 5 member Electric Power Board of the Metropolitan Government of Nashville and Davidson County (the "Power Board") was established in 1939 when TVA purchased TEPCO or Tennessee Electric Power Co. for 79 million dollars. After the purchase, the five hundred employees of TEPCO become employees of the newly created Nashville Electric Service. Nashville Electric Service is the operating name of the Electric Power Board of the Metropolitan Government of Nashville and Davidson County.
Nashville Electric Service is ranked 286 out of 1546 in Utility category
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